Dear Perfume box Customer Service,

I hope this email finds you well. I am writing to address an issue regarding my recent order, #148285, placed on 03./08/2024. I intended to purchase an electronic gift card for a colleague in honor of International Women's Day. The gift card was priced at $25 USD.

Unfortunately, due to a misunderstanding arising from my status as a foreign customer, an error occurred in the transaction process.

To facilitate the refund process, I would like the funds to be returned to my Ukrainian bank account. Below are the details:

Bank: ПриватБанк
Account Holder: ЛАВРИНЕЦЬ АКСА ПЕТРІВНА
Account Number: [****]

I sincerely apologize for any inconvenience caused by this situation. I greatly appreciate your assistance in resolving this matter promptly.

Please let me know if you require any further information or documentation from my end to process the refund. Thank you for your attention to this matter, and I look forward to receiving confirmation of the refund transaction.

Warm regards,

No problems, it takes 10 seconds to have it in my email

please tell me when my gift card wikkmbe arriving imwrote once before but have not heard back from you carol noland